Customer Reviews
Honest words from people who’ve ordered made-to-order art and custom posters from us — the good, and the genuinely-took-a-while.
from 61 reviews
Made the Krishna print match my lounge exactly
I ordered one of my own designs and the colours were lovely but a bit brighter than my lounge. Used the Warm filter and dropped the colour strength a touch, and the print arrived exactly like the preview on my phone. That last part genuinely surprised me — I expected it to come out different.
— Priya Raghunathan
Black and white option is superb
Turned a very colourful piece into a warm black and white and it looks like a proper gallery print. The different tones actually matter — neutral was too clinical for our hallway, the warm one was spot on.
— Dan Whitfield
Great tool, wish I found it sooner
Did not realise you could recolour your own artwork until my second order. Would have used it on the first one too. The room preview helped me decide — seeing it on a wall in the colours I picked is what made me commit.
— Meera Krishnan
Good result, fiddly on a small phone
The presets are easy but the finer sliders are a bit small on my older phone and I kept nudging the wrong one. Got there in the end and the print is great. On a tablet it was much easier.
— Tomás Ferreira
Three prints, one colour scheme
Bought three of my own pieces for one wall and used the copy-colours option so they all match. They look like a set rather than three separate things. That was the whole reason I ordered three instead of one.
— Rebecca Osei
Print matched the screen, packaging so-so
Colour accuracy was genuinely impressive — the sepia tone I chose is exactly what came out. Box had a dented corner though the print itself was fine. Marking it down for that, not the artwork.
— Alistair Menon
Cooler tones suited our north-facing room
Our living room gets very warm afternoon light and the original was too orange on the wall. Cooled it down about twenty percent and it sits properly now. Being able to see it in a room before ordering saved me a mistake.
— Hannah Lindqvist
Lovely print, slow room preview
No complaints about the print or the colour control, both excellent. The room preview took a while to generate each time I changed something, which got a bit tedious when I was comparing options. Worth the wait but I did wait.
— Vikram Setty
Delivery tested my patience
It took longer than I hoped and I did get a little anxious mid-way. But communication was good throughout and they were upfront that these are made and shipped from overseas in batches. The piece itself is lovely and well made, so I would still recommend — just order early.
— Kenji Sato
Completely fair — the sea-freight wait is real, and “order early” is great advice. Thank you for recognising the honesty up front, and for the recommendation despite the delay. — Lumora Home
Faded look came out beautifully
Used the Faded preset then lifted the shadows slightly for a matte finish. On paper it looks like an old film print, which is exactly what I was after for the bedroom.
— Chloe Barrett
The original is kept, which mattered to me
I was nervous about editing my own artwork in case I ruined it. The reset put it back every time and the original file is untouched, so I experimented properly instead of being careful. Ended up somewhere I would never have got to otherwise.
— Sanjay Iyer
Good, though I over-did it first time
Easy to push the colours too far — my first attempt was garish and I am glad I looked at it full screen before ordering. Dialled the strength back to about seventy percent and it is lovely. Maybe warn people to view it large before they buy.
— Elena Vasquez
Slow but genuine
Took a few weeks longer than I expected because of shipping from overseas. It never felt dodgy though — updates were regular and honest, and the quality when it landed was top notch. Delays aside, they delivered what they committed.
— Clara Fontaine
Thank you for the trust while it was in transit. Regular, honest updates are our answer to the longer journey — and we are delighted the quality landed where it should. — Lumora Home
Works well, took me a while to understand
Took me a few goes to work out the difference between the colour style and the fine tuning. Once it clicked it was straightforward and the print is good. Could do with a short explainer on the page itself.
— Ben Tremblay
Nice feature, delivery was the slow part
The colour adjustment was the easy bit and the result is genuinely lovely on the wall. Shipping took longer than I would like, which is the same story as my last order. The print itself I have no complaints about.
— Aditi Sharma
Frustrating shipping, good product
The customs and freight delay was genuinely annoying and I nearly regretted ordering. To their credit, the team stayed in touch and never went quiet, and the framed print that arrived is beautiful and exactly what was committed. Mixed feelings, leaning positive.
— Amara Bello
We understand the frustration — a long, quiet wait is hard, so we try never to go silent. Thank you for acknowledging the piece delivered on its promise. We are always working to tighten the shipping leg. — Lumora Home
Cooled my own design down and it finally fits
My design looked great on the screen and far too orange above the sideboard. Pulled the warmth down a little and reordered it, and it looks like it was made for the room. Wish I had tried the room preview the first time round instead of guessing.
— Nadia Haddad
Sepia version of my own photo
Converted one of my own pieces to sepia for the hallway. It was not obvious at first that the tones were different from each other, but once I compared them properly the warm one was clearly right. Print quality is very good.
— Callum Reidy
Good product, test of patience
Shipping and customs made this a slow one and I was frustrated at times. What kept me onside was that they never overpromised and kept updating me. The made-to-order quality is real and it arrived intact. Would order again, but plan ahead.
— Emilio Duarte
Never overpromising is a principle we hold to, especially on timing. Thank you for staying onside — and “plan ahead” is exactly the right note. We would love to make your next one. — Lumora Home
Lovely once I understood it
Took a couple of attempts. I kept pushing the colour too far and it looked cartoonish, then dialled it back and it was beautiful. The reset button got a lot of use, which I mean as a compliment.
— Lakshmi Narayan
Worth it once it arrived
The overseas shipping delay was the low point and I will be honest that I grumbled. But the communication was steady, the reasons were genuine, and the final quality was everything that was committed. Ended up really happy with the piece itself.
— Ava Sinclair
Grumbles fully allowed — the wait is the tough part. Thank you for seeing it through; we are genuinely happy that the finished piece delivered on every commitment. — Lumora Home
Framing is top notch
Ordered a framed print for a gift. The wooden frame is solid and the whole thing arrived perfectly protected. Really thoughtful packaging.
— Priya Nair
We pack every piece for a long journey, so it is lovely to hear it arrived perfectly. Hope the gift was a hit! — Lumora Home
Two versions of the same design, two rooms
Ordered the same artwork twice, one bright for the stairwell and one muted for the bedroom. Nobody who visits realises they are the same picture. Very good value for what is essentially one design.
— Jonas Berger
Rich, deep blacks
The dark tones in my print are inky and rich, not washed out. Framed in black it looks incredible above the bed.
— Bruno Costa
Deep, honest blacks make all the difference on a dark piece — so glad it landed above your bed beautifully. — Lumora Home
Beautiful, worth the wait
It took a little while to arrive as it is made to order and shipped over, but the quality made it completely worth it. Would order again.
— Sofia Moreau
Made-to-order by sea does take patience — thank you for allowing the time. Delighted the quality repaid it! — Lumora Home
Statement piece sorted
Bought a large custom poster for the office reception. Clients keep commenting on it. Sharp, professional, and beautifully finished.
— Jack Doyle
A reception talking-point — love that. Thank you for choosing us for such a visible spot! — Lumora Home
Good print, I found the controls a lot at first
There are quite a few sliders and I was not sure which ones mattered. Sticking to the ready-made looks got me somewhere good in a minute. The finished print is lovely, I just would not call the fine controls beginner-friendly.
— Rosie Whelan
Matched a print to a rug, of all things
Had a deep red rug that everything clashed with. Warmed my own artwork slightly and shifted the balance towards red and the whole corner came together. Not something I expected to be able to do myself.
— Arjun Pillai
Custom size, perfect fit
Needed an unusual size for an alcove and the made-to-order option nailed it. Fits like it was meant to be there.
— Mia Rossi
Made-to-your-size is what we do best — so glad it fits the alcove perfectly! — Lumora Home
Great value for the quality
For a made-to-order framed piece this was very reasonably priced, and the price shown really was all I paid. No surprise fees at the end.
— Aisha Rahman
Transparent pricing matters to us — what you see is what you pay. Thanks for noticing, and for the review! — Lumora Home
Muted version was the right call
Dropped the colour strength by about a quarter for a small bedroom and it is much easier to live with than the original would have been. Delivery was fine. Would have liked a slightly bigger preview on my phone.
— Beatrice Lombardi
What I approved is what arrived
I have had prints come back from other places looking nothing like the screen, so I was braced for it. This one matched. Whatever they are doing to keep the preview and the print the same, it works.
— Ethan Kowalczyk
The true-shape preview helped a lot
Loved that I could see the exact proportions and size before ordering. What arrived matched the preview perfectly. No guesswork.
— Noah Fischer
That preview exists for exactly this reason — no surprises on shape or scale. So pleased it helped! — Lumora Home
Black and white saved a piece I nearly binned
The colours in my own design never quite worked and I was going to give up on it. In black and white it is genuinely good. Glad I tried before writing it off.
— Farida Mansour
Decent, expected a bit more guidance
The result is fine and the paper is nice. I would have liked something on the page explaining what each control does rather than working it out by moving things and watching. Got there, but slowly.
— Grant Ellery
Lovely piece for our nursery
Soft colours, beautifully printed, and it suits the room perfectly. Communication about the order status was clear the whole way.
— Chloe Laurent
Wishing your little one many happy days under it. Thank you for the kind note about the updates! — Lumora Home
Wall art that feels premium
The whole thing feels considered — from the design tool to the finished frame. It looks far more expensive than it was.
— Kofi Mensah
That considered feel from start to finish is the goal. Thank you for seeing it — and for the review! — Lumora Home
Gorgeous gift, arrived safe
Sent as an anniversary gift interstate and it arrived beautifully boxed and undamaged. The recipient was genuinely moved.
— Rohan Kapoor
An anniversary piece arriving safely and moving someone — this is why we do it. Thank you! — Lumora Home
Solid quality, honest timing
They were upfront that it is made to order and ships by sea, so I knew what to expect. Arrived in good time and looks great.
— Nadia Haddad
Setting expectations up front matters to us — thank you for the trust, and enjoy the piece! — Lumora Home
The painting finish is stunning
I chose the Painting finish and the texture is beautiful — you can see the brush-strokes catch the light. It feels like an original artwork, not a print.
— Mateo Reyes
So glad the texture landed the way you hoped — the hand-finished feel is our favourite too. Thanks for the kind words! — Lumora Home
Happy repeat customer
Second order from Lumora. Same great quality as the first. Delivery takes a bit as it comes from overseas, but it always arrives well made.
— Ella Novak
Welcome back — repeat customers are the best compliment. Thank you for your patience with the journey each time. — Lumora Home
Exactly what I pictured
What arrived matched the vision in my head. The finish, the framing, the size — all of it. Could not be happier.
— Ines Serrano
Matching the picture in your head is the whole job — thrilled we got there. Thank you! — Lumora Home
Framed print, flawless
Not a single flaw on it. The mount, the frame, the print — all clean and precise. Hung it the day it arrived.
— Marcus Webb
Flawless is exactly what we check for before it ships. So pleased it went straight up on the wall! — Lumora Home
Colours are spot on
I was nervous the colours would shift in print but they matched my design almost exactly. Whoever does the quality check deserves a raise.
— Wei Chen
Our QC team will be thrilled to read this! Accurate colour is something we obsess over. Thank you. — Lumora Home
Genuinely museum quality
The custom poster I designed came out even better than the preview — deep, true colours and razor-sharp detail. It has completely transformed our living room wall.
— Ava Sinclair
Thank you so much! We love that the finished piece beat the preview — that is exactly what we aim for. Enjoy your new wall. — Lumora Home
Customs held it up
My order sat in customs longer than anyone would like and I did chase it up. The response was quick and reassuring, and the reassurance turned out to be true — it arrived well made and undamaged. Wish shipping were faster, but no complaints about the product.
— Sven Dahl
Customs holds are the hardest part to predict, so thank you for bearing with us and for chasing when you needed to. Really glad it arrived well made and in one piece. — Lumora Home
Our favourite thing on the wall
We have a lot of art but this custom piece is the one everyone gravitates to. Beautifully made and totally us.
— Aditya Menon
The one everyone gravitates to — what a lovely thing to hear. Thank you for making it with us! — Lumora Home
Exactly the wow factor I wanted
Ordered a large custom poster for above the sofa and it is a genuine wow piece — sharp detail, rich colour and beautifully finished framing. It ties the whole living room together.
— Saga Berg
A wow piece above the sofa — exactly what we hoped for. Thank you for trusting us with the centrepiece of the room! — Lumora Home
Great communication
Kept in the loop on the order the whole way through. When you know it is coming from overseas, those updates really help.
— Hana Kim
Those status updates are there to keep the wait comfortable — glad they helped. Thanks for the review! — Lumora Home
Lovely warm colours
The warm palette in my art came through beautifully — cosy without being dull. Really lifts the space.
— Lucia Bianchi
Warm and cosy without going flat — a lovely balance to strike. Thank you for sharing how it lifts the room! — Lumora Home
Impressed start to finish
From designing to unboxing, the whole experience felt premium and personal. This is how custom art should be done.
— Omar Nasser
Premium and personal from design to unboxing — that is the bar we set ourselves. Thank you! — Lumora Home
Genuine delay, honest team
It clearly was a real overseas made-to-order delay, not an excuse — you can tell from how it is produced and shipped. Communication was good, and the piece is beautiful and exactly as committed. Knocking a star only for the wait.
— Zara Malik
That is a very fair star to hold back, and we appreciate the honesty. Thank you for recognising it as a genuine journey — and we are so pleased the piece met its commitment. — Lumora Home
Design tool is a joy
The customiser made it easy to get exactly the crop and size I wanted, and the fill options are clever. Result speaks for itself.
— Freya Lund
We had a lot of fun building that customiser, so it is wonderful to hear it was a joy to use. Thanks! — Lumora Home
Tested my patience, won me over
Honestly the shipping felt slow and it paused in customs for a bit, which had me worried. But it was clearly a genuine made-overseas delay, the team kept me updated and never dodged my questions, and the finished framed print is exactly the quality that was promised. Happy in the end.
— Mateo Reyes
Thank you for your honesty and your patience. Customs pauses are the part we cannot rush, so steady updates are our promise — and we are genuinely glad the quality delivered as committed. — Lumora Home
Long wait, but the quality delivered
Honestly the shipping felt slow and it got stuck in customs for a while, which was frustrating. That said, it is clearly a genuine made-to-order piece shipped from overseas, the team kept me updated, and when it finally arrived the quality was exactly as promised. Glad I stuck it out.
— Ivy Lane
Thank you for your patience and your fairness. Customs timing is the one part outside our hands, so we lean on clear updates — and we are really glad the finished quality made the wait worth it. — Lumora Home
Patience required, quality rewarded
If you need something fast, this is not it — it is made to order and comes by sea. I found the wait stressful. But they were transparent from the start, kept me posted, and the finished poster is genuinely excellent. Fair outcome in the end.
— Neha Sharma
Transparency up front and a great finish at the end — that is the deal we aim for on made-to-order. Thank you for your patience, and for the honest, balanced review. — Lumora Home
Second order, still delighted
Came back for another framed print after the first one impressed everyone. Same lovely quality and careful packaging — the made-to-order wait is worth it every time.
— Theo Marchand
Welcome back — and thank you! Repeat orders mean the world to a made-to-order studio like ours. Enjoy the new piece. — Lumora Home
Worth every dollar
Made to order, shipped over, and still very fairly priced for the quality of the frame and print. Very pleased.
— Grace Palmer
Fair pricing for real quality is the whole idea. Thank you for the kind words — enjoy it! — Lumora Home
Turned my photo into art
Uploaded a family photo and the result is gorgeous — framed it for our hallway and everyone asks where we got it. Lovely keepsake.
— Liam Hayes
A family photo becoming a hallway centrepiece — this made our day. Thank you for trusting us with it. — Lumora Home
Nearly gave up on the wait
The delay through freight and customs was long enough that I emailed twice, a bit annoyed. Both times they replied properly and kept their word. The framing and print quality are excellent, so the promised quality absolutely showed up — just later than I wanted.
— Leo Hart
We would rather you email twice than feel ignored, so thank you for reaching out. The quality showing up as promised is what we stake our name on — and we hear you on the timing. — Lumora Home
Better than the big print shops
I have used a few print services before and this is a clear step up in finish and framing. The detail up close is excellent.
— Diego Vargas
High praise — thank you! We put a lot into the finish and framing, so this means a lot. — Lumora Home